Cancellation Policy Overview
Clear deadlines and fees to help you plan with confidence
Know the exact time frames for canceling your booking to avoid surprises.
Clear deadlines
Cancellation Deadlines
48 hours
7 days
24 hours
Cancellation Fees and Deadlines
Cancellations made more than 14 days before check-in incur no fees. Between 7 and 14 days, a 25% charge applies. Less than 7 days before arrival, 50% of the booking cost is charged.
Please note that no-shows or cancellations on the day of arrival will be charged the full booking amount. Fees help us manage availability and maintain fair pricing for all guests.
Cancellation Deadlines
Guests must notify us in writing to cancel. The cancellation date is based on when we receive your notice. Early communication helps avoid unnecessary charges.
Applicable Fees
Cancellation Policy FAQs
What is the deadline to cancel a booking without a fee?
Guests can cancel free of charge up to 48 hours before the scheduled check-in time. Cancellations made after this period may incur fees.
Are there any fees for cancellations made close to the check-in date?
Yes, cancellations within 48 hours of check-in are subject to a fee equal to one night's stay to cover preparation costs.
Can I reschedule my booking instead of canceling?
Rescheduling is possible depending on availability. Please contact us promptly to discuss alternative dates without penalty.
What happens if I don’t show up without canceling?
No-shows are treated as cancellations made within 24 hours of check-in and will incur the full booking fee.
Who can I contact for questions about cancellations?
Our support team is available via email or phone to clarify any concerns about your booking or cancellation terms.